If you wish to return a product, you will need to send it back to our warehouse.
If the reason for the return is a mistake by BUFF® (error on the model, color or similar). BUFF® will refund you the whole price of the order plus the shipment expenses.
If the reason for the return is an error on the manufacturing of the product, BUFF® will refund you the whole price of the order plus the shipment expenses. As an alternative, you can ask for a new delivery of the desired item. In that case, you will need to send back the original item and BUFF® will send you a new one. All delivery expenses will be covered by BUFF®.
If the reason for the return is not the responsibility of BUFF®, the delivery expenses will be covered by the client.